Website Development Service Level Agreement

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Website Development Service Level Agreement

Create a customised Website Development Service Level Agreement (SLA) with a guiding hand of the applicable laws while you are going through the process.

A Website Development Service Level Agreement (SLA) is a contract that establishes a relationship between a website developer and its client. It sets deliverables or services required of the website developer, coupled with standards, services, timelines, fees and the like.

The Website Development Service Level Agreement is suited to situations where a website is being developed or designed from scratch, or whether it is for the maintenance of an already existing website.

Included in this Contract

This Website Development Service Level Agreement includes all the basic aspects of a Website Development Service Level Agreement, including:

  • Clear descriptions of the Web Development Services required;
  • The fees payable to the Web Developer;
  • The commencement date, the duration that the contract is set to run, how and when the agreement may be terminated;
  • Adjustment and revision processes;
  • Processes to follow with regards revisions;
  • Website maintenance;
  • Intellectual Property;
  • Dispute resolution.

How does it work?

When you start the questionnaire, you will be guided through the questions with the help of information and explanation. Based on your answers, the Web Development Service Level Agreement (SLA) will be tailor-made by our system. If you log in or create an account, you can also save the progress of the questionnaire and come back later.


Want to test the process of our contract engine first? Go through the process and create an example document, click here

Further Reading

Read more about the Definitive Guide to Freelancer/Independent Contractor Agreements in South Africa (for both the Contractor and Principal), click here