Create a customised General Administration Service Level Agreement (SLA) suited to your business, completed with a guiding hand of the applicable laws while you are going through the process. A General Administration Service Level Agreement (SLA) is a contract that establishes a set of deliverables or services that a person or entity providing administration services has agreed to provide another.
A General Administration SLA is important to ensure that a client and a Service Provider are on the same page in terms of standards, services, timelines and the like.
Included in this Contract
This General Administration Service Level Agreement includes all the basic aspects of a Service Level Agreement, including:
- Clear descriptions of the Administration Services that the Service Provider will be offering;
- The fees payable to the Service Provider;
- The commencement date, the duration that the contract is set to run, how and when the agreement may be terminated;
- Descriptions of a Service Variation Process;
- Procedures to follow in the instance of an Interruption Event
- Intellectual Property;
- Dispute resolution.
How does it work?
When you start the questionnaire, you will be guided through the questions with the help of information and explanation. Based on your answers, the General Administration Service Level Agreement (SLA) will be tailor-made by our system. If you log in or create an account, you can also save the progress of the questionnaire and come back later.
Want to test the process of our contract engine first? Go through the process and create an example document, click here
Read more about the Definitive Guide to Freelancer/Independent Contractor Agreements in South Africa (for both the Contractor and Principal), click here
Barter McKellar Law
This document is supplied by Barter McKellar Law.
Barter McKellar is a boutique law firm which offers bespoke legal solutions that make legal, personal and business sense.
We practice law because we thrive off solving legal problems (simple or complex) and providing our clients with peace of mind. No matter what your legal needs are, we are able to assist you as a trusted legal partner. We pride ourselves on giving our clients the best legal advice and legal solutions that make practical and commercial sense. We give you the tools and guidance that you need to help you and your business grow and our services and fees are tailored to suit your specific needs