PAIA and POPIA Manual

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POPI Manual / PAIA Manual

Every person or entity that processes information is required in terms of the applicable South African legislation, i.e. Protection of Personal Information Act ("POPIA") to have a POPIA Manual.

The Protection of Personal Information Act defines “processing’’ as meaning any operation or activity or any set of operations, whether or not by automatic means, concerning personal information, including: (a) the collection, receipt, recording, organisation, collation, storage, updating or modification, retrieval, alteration, consultation or use; (b) dissemination by means of transmission, distribution or making available in any other form; or (c) merging, linking, as well as restriction, degradation, erasure or destruction of information.

Full Manual

This is the full 27 page document for your business and contains the necessary information to comply to both POPI and PAIA.

This manual is prepared in accordance with The Promotion of Access to Information act of 2000, and The Protection of Personal Information Act of 2013. The deadline for complying to this law has been extended to the 30st of June 2021. By not complying to this law there is a serious risk involved, namely a fine or imprisonment for a period not exceeding two years.

Make sure that you check whether you are required to have this manual before starting the procedure, if you are not a South African based business, or do not process any information in South Africa, you may well be exempt from the law.

This manual is created to save you time, establish a procedure for people to request information from you in a structural approach, reduce you own admin burden, avoids fines or investigations by regulatory bodies. Having a well written easy to read PAIA manual in place also builds trust with your clients and suppliers and demonstrates your capabilities as company to comply with the law.

Consult not included

We unfortunately do not include the legal consultation with the package (hence the discounted fee). If you would like to speak to one of our attorneys feel free to reach out. We would gladly assist you.

Due to nature of this product, the manual and the accompanying services are excluded from our all subscriptions

Other POPIA related documents

See our other documents that help you to make your business POPIA compliant

POPI and PAIA legal requirements

This document includes all the necessities for your business to comply to POPI. Among others:

  • Purpose
  • Overview and nature of the company's business
  • Details about the Company
  • Details about the information officer
  • Request for access to records
  • Procedure for request for access
  • Availability
  • Categories of Records held by the company
  • Above all it complies to the requirement that it needs to be well written and easily understandable.

Annexes to POPI and PAIA

Included in this document as well are the required forms according to Section 53(1) of Paia, the forms required in terms of section 11(3) and in terms of section 24(1)

Barter McKellar Law

This document is supplied by Barter McKellar Law.

Barter McKellar is a boutique law firm which offers bespoke legal solutions that make legal, personal and business sense. We practice law because we thrive off solving legal problems (simple or complex) and providing our clients with peace of mind. No matter what your legal needs are, we are able to assist you as a trusted legal partner. We pride ourselves on giving our clients the best legal advice and legal solutions that make practical and commercial sense. We give you the tools and guidance that you need to help you and your business grow and our services and fees are tailored to suit your specific needs